Retour

iF returns

Leader in refund and returns reduction for enterprise brands

Smart Digital Experience

: We use innovative technology to solve a large and global problem. Returns already represent 30-40% of eCommerce sales and, every second, the equivalent of a rubbish truck load of clothes is burnt or buried in landfills. This leads to tons of unnecessary waste and pollution and, at the same time, costs retailers billions of dollars. We've taken one of the most fragile commerce interactions - returns - and turned it into a great opportunity to create deeper connections between brands and clients. iF returns. solution reduces costs and write-offs with our tech and operational model. We offer a branded returns portal -which captures data and streamlines experience-, a returns grading and traceability tech -which increases back to stock speed and eliminates customer contacts- and analytics integrations -which decides the cheapest logistic flow and recovers the maximum value or recycles-. All this in less than 48 hours and always taking care of the environment.

Pitch session Smart Digital Experience

22/01/2026 | 11:00 - 11:50 | Conference Area - Main stage